Ratan’s Spices – Shopping Policy
Welcome to Ratan’s Spices! We are committed to providing you with the highest quality spices and a smooth shopping experience. This policy outlines the terms and conditions for placing orders and deliveries on our website.
Order Processing
- We process orders during business hours, which are 24 hrs. IST. Orders placed outside of these hours will be processed the next business day.
- Order processing typically takes 2 business days. You will receive a confirmation email with tracking information once your order ships.
Shipping
- We offer shipping to all locations within India. Shipping costs are calculated based on your order weight and destination. You will see the estimated shipping cost during checkout.
- We offer [List Different Shipping Options, e.g., standard shipping, expedited shipping] depending on your needs.
Delivery Times
- Standard shipping typically takes 7 business days for delivery within all over india. Expedited shipping options may be available for faster delivery times.
- Please note that these are estimated delivery times and may vary depending on your location and unforeseen circumstances.
Returns and Exchanges
- We want you to be happy with your purchase! If you are not satisfied with your order, you may return it for a full refund within 7 days of receipt.
- All returned items must be unopened, unused, and in their original packaging.
- To initiate a return, please contact us at info@ratans.co.in or by phone at 7500339900 We will provide you with instructions on how to return your order.
- Please note that you are responsible for the cost of return shipping.
Exclusions
- Unfortunately, we cannot accept returns of opened or used spices due to food safety regulations.
Order Cancellation
- You may cancel your order free of charge if it has not yet been shipped. Please contact us as soon as possible at info@ratans.co.in or by phone at 7500339900 to cancel your order.
Contact Us
If you have any questions about our shopping policy, please don’t hesitate to contact us:
- Email: info@ratans.co.in
- Phone: 7500339900
Thank you for shopping at Ratan’s Spices!